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Refund Policy

Last updated: February 12, 2024

Thank you for your interest at iLM learn website and iLM learn app.

The following terms are applicable for the learning category that You purchased with Us.

At iLM, we are committed to ensuring that our users are satisfied with their educational experiences. However, we understand that there may be circumstances under which a user might seek a refund. Our refund policy is designed to be fair and transparent, taking into account the nature of digital content and services.

Eligibility for Refund:

Subscription Services: Users who have subscribed to our services may cancel their subscription at any time. However, refunds are available only for users who request a refund within the first 7 days of the subscription start date or renewal date. To be eligible for a refund, users must not have accessed or used a significant portion of the subscription content.

In-App Purchases: Other in-app purchases may be refundable if the user experiences technical issues that prevent access to the content or if the content does not match its description. Such requests must be made within 7 days of purchase.

Process for Requesting a Refund:

To request a refund, please follow these steps:

Contact our support team via admin@ilmlearn.com with your purchase details, including your order number and the email address used to make the purchase. Specify the reason for the refund request. Allow us 5-7 business days to process your request. We may contact you to verify or clarify your request.

Non-refundable Circumstances:

Please note that we cannot offer refunds in the following circumstances:

  • If a significant portion of the course or subscription content has been accessed or completed.
  • If the purchase was made more than 7 days prior to the refund request.
  • For purchases made through third-party platforms or providers, in which case the refund policy of the respective platform/provider applies.

Changes to Refund Policy:

iLM reserves the right to modify this refund policy at any time. Any changes will be effective immediately upon posting on our website or app. Your continued use of our services after any changes signifies your acceptance of these changes.

Contact Us:

If you have any questions about our Refunds Policy, please contact us: